Whether it's your subscription, account, or something that doesn't feel right — our support team is ready to help.
Contact Support
Send us an email and we'll aim to respond within 24 hours on business days:
- Email: support@outwizar.co.uk
For anything about the app itself, start from Account → About → Copy support details inside the app and paste what it copies under your message — it carries your app version, device and Support ID, so we can find your session straight away. See Report an Issue.
Common reasons to contact us
- Subscription or billing questions
- Cancelling or changing your plan
- Issues with outfit recommendations
- Account access or login problems
- App performance or technical issues
Before you reach out
You may find quick answers in our Help Centre, including how subscriptions work, updating your style or budget, and managing your preferences.
Security & data matters
- Security concerns / responsible disclosure: please email security@outwizar.co.uk and see our Responsible Disclosure Policy.
- Privacy or GDPR data requests: please email privacy@outwizar.co.uk or visit our Data Requests page.
Business hours
Monday to Friday, 9:00 – 17:30 (GMT / BST). Messages received outside business hours will be addressed on the next working day.